We actively involve all our patients in every aspect of their dental care and as a practice, we aim to carry out the following;

To ensure discussions take place in an environment where conversations are not overheard and every effort is made to ensure the patient feels comfortable and relaxed.

To identify whether communication aids are required, including the use of interpreters, to ensure that the patient fully understands explanations and discussions and can make informed choices.

To identify patient treatment needs and treatment options, identifying also what they can do to manage their care.

To discuss all care and treatment options, providing sufficient information on any risks involved and potential consequences of each option and, where possible, identifying relevant evidence, research or experience.

To record discussions in the patient’s notes identifying the treatment needs, options discussed and patient’s choice.

To record the reason for and outcome of diagnostic tests and assessments are explained to the patient. These include, for example, radiographs, vitality tests, periodontal indices and pathology tests.

To ensure all staff at the practice understand the principles of patient confidentiality and routinely follow the practice procedure for ensuring confidentiality of patient information.