This practice maintains a strict payment policy where all payments for dental treatment should be paid in full prior to completion of treatment.

It is the discretion of the treating dentist as to whether the full payment is required before the start of treatment. Payments can be made by cash, debit card or cheque.

Credit card payments will also be accepted. This applies to both NHS and Private treatments.

Card payments can be taken over the phone.

If for whatever reason the fees are not paid, the practice will inform the patient via a letter that there is money outstanding on their account and to refer to our payment policy.

A second letter will then be sent requesting immediate payment if payment is not paid within a seven day period. If there has been no contact or payment within the next seven day period than a letter will be sent warning of losing the right to be seen at the practice with immediate effect.

If payment is not made within further 24 hours, we MAY use a debt recovery company to recover the debt outstanding.